Switch 2 Pre-Order Panic Target & Walmart Cancel Orders Days Before Launch!

Target and Walmart Cancel Switch 2 Orders but Hope People Mob Stores on June 5 - Gizmodo

Switch 2 Pre-Order Chaos: Target and Walmart Cancel Orders, Sparking Launch Day Frenzy

The anticipation for the Switch 2 is reaching fever pitch as the highly anticipated handheld console prepares to launch in just two days. However, for some eager gamers, the excitement has turned to frustration as major retailers Target and Walmart have reportedly cancelled pre-orders, leaving many scrambling for alternatives.

Reports have flooded social media and online forums, with customers sharing their dismay over unexpected cancellation notices. The reasons provided by the retailers have been vague, ranging from "lack of available units" to "system errors," adding to the confusion and disappointment.

Pre-order Problems Escalate

The initial pre-order process, which occurred over a month ago, was already plagued with issues. Now, with the launch imminent, these cancellations have added insult to injury. Affected customers claim that they received little to no explanation for the cancellations, leaving them in the dark about their chances of securing a console on launch day.

Key issues reported by affected customers:

  • Sudden and unexpected cancellation notices.
  • Vague explanations citing "lack of units" or "system errors."
  • Cancellations occurring just days before the official launch.

One Redditor shared screenshots revealing Target's cancellation on May 27th, while others claimed Target may not ship until June 10th, five days after launch.

Walmart's Response and Reconciliation Efforts

Walmart customers have also voiced similar complaints. One user on X shared conversations with Walmart support, where the initial explanation pointed to "an issue with your card." However, when the user refuted this claim, Walmart support attributed the cancellation to "a large number of orders."

In response to the widespread complaints, a Walmart spokesperson stated: "We have identified a small group of customers whose orders were unfortunately affected by a system error. We recognize how exciting this new product launch is and are working to ensure these customers are taken care of."

Some users have reported seeing a "Customer Reconciliation" Switch 2 unit available on Walmart's website, potentially indicating a strategy to address the cancelled orders.

Launch Day Strategies and In-Store Availability

Despite the pre-order chaos, both Target and Walmart are still planning for in-store availability on June 5th. Walmart has suggested that pre-order customers should receive their consoles by 9 a.m. local time on launch day. Furthermore, select Walmart supercenters on the West Coast will open their doors on June 4th, offering consoles "while supplies last."

Target is also encouraging eager buyers to line up before stores open on June 5th, with the first in line receiving tickets based on available units. A strict limit of one system per customer will be enforced. Online orders through Target will resume on June 6th.

Alternatives and Launch Events

Best Buy is hosting a midnight release, enticing customers with a "limited-edition commemorative coin." GameStop locations will open at 3 p.m. local time on June 4th for a launch event, with console sales commencing at midnight.

Even Staples plans to offer units in-store as early as June 5th, though availability will be limited to specific locations.

What to Expect on June 5th

  • Walmart: In-store availability, potential West Coast early openings.
  • Target: Lineups before store openings, limited tickets.
  • Best Buy: Midnight release with commemorative coin.
  • GameStop: Launch event on June 4th, midnight sales.
  • Staples: Limited in-store availability.

Patience May Be a Virtue

Given the current situation, some suggest waiting for more stable stock levels might be the best course of action. Nintendo has indicated its commitment to increasing production to meet the high demand post-launch.

While the pre-order cancellations have undoubtedly caused frustration, the launch of the Switch 2 remains a highly anticipated event. Hopefully, retailers will address the issues and ensure a smoother experience for customers moving forward. For those brave enough to venture out on June 5th, good luck, and may the odds be ever in your favor in securing the coveted console.

Source: https://gizmodo.com/target-and-walmart-cancel-switch-2-orders-but-hope-people-mob-stores-on-june-5-2000610431

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